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Yaklin Chrysler Dodge Jeep RAM
Seguin, TX
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78 Reviews of Yaklin Chrysler Dodge Jeep RAM
October 04, 2022
SALES VISIT - NEW
Reviews from the webDealerRater4. 6/577 reviewsCarfax4.6/527 reviewsNewCars.com4.5/545 reviewsGoogle review summary543214.0(505)ReviewsAlltruck57f 6/577 reviewsCarfax4.6/527 reviewsNewCars.com4.5/545 reviewsGoogle review summary543214.0(505)ReviewsAlltruck57finance23job16oil15+6Sort byMost relevantNewestHighestLowestSam K1 reviewjust nowNEWIn 2021 I purchased a new 2021 Jeep Compass from the Yaklin dealership. I then used this Jeep as a trade-in and have been trying since June to get a refund for the service contract - that was never even used. First, it took several calls to … MoreErika Cuellar2 reviews·7 photos4 months agoLiterally just tried to sell us a vehicle with significant damage to undercarriage and catalytic converter and then manager proceed to down played the damage and instead of offering to fix it he got angry and started to yell at my husband. … More+44Karl Patten2 reviews4 months agoI just bought a Jeep from Yanklin today and let me tell you, what they were able to do with the how upside down I was on my 2021 Ram was just amazing. Sales staff worked with me for almost 2 days to put me in the right vehicle. Got my … MoreDanny Sale6 reviews3 months agoThe service department could do a lot better job of communication as well as keeping their word as far as charges for specific services.The first visit to the dealership went off without a hitch. I was pleased. The … More1Yaklin Chrysler Dodge Jeep RAM (Owner)3 months agoDanny,Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you.AllInsideCar dealershipBy ownerStreet View & 360°AllAdd a photoFrom Yaklin Chrysler Dodge Jeep RAM"At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate... MoreSharing@CDJR-Dealer-SeguinDetailsService optionsDeliveryIn-store shoppingAccessibilityWheelchair accessible entranceOfferingsCar rentalCar washOil changeRepair servicesPaymentsChecksDebit cardsCredit cardsAmerican Express, Discover, MasterCard, VISAUpdate this placeProfilesFacebookTwitterSam K1 reviewjust nowNEWIn 2021 I purchased a new 2021 Jeep Compass from the Yaklin dealership. I then used this Jeep as a trade-in and have been trying since June to get a refund for the service contract - that was never even used. First, it took several calls to get the Finance Manager, Rob Couser actually on the phone. Then it took a couple reminder voicemails to get him to actually send me the paperwork. Upon receipt, I got it filled out and returned to him promptly. Called him to verify receipt and he let me know he did, in fact, receive the paperwork. Several days pass and Rob calls to let me know that while I do qualify for a refund, he had to send me a different form because they were in the middle of "changing the servicer" of their service contracts. Received new paperwork, go through the process again - fill it out, return within a couple of days, verify he received updated paperwork - yes, yes and yes. I received the GAP insurance refund from the loan provider within four weeks but nothing from the dealership for the service contract. It has now been 12 weeks, I've still gotten no refund and of course, Rob is no longer returning my calls. DO NOT SPEND YOUR VERY HARD EARNED MONEY HERE!!0 of 10, would not recommend. If I could give 0 stars, I would. More
by S. Kossa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Couser
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Helpful 0
February 11, 2022
SERVICE VISIT
Absolutely horrible when it comes to service these people are Crooks and the service manager is a joke she acts like she has no clue what she is doing she is very rude my vehicle spend so much time and their are Crooks and the service manager is a joke she acts like she has no clue what she is doing she is very rude my vehicle spend so much time and their shop Chrysler themselves sent me a check 4 a month payment then when it was all said and done my truck still is not fixed right and they lost the center caps to both of my front wheels and they do not want to replace them More
by mz160.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one, Roxanne Vazquez
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Helpful 1
December 07, 2021
SALES VISIT - NEW
Katelynne and Dustin were both great to work with. Some good folks here that will take care of you. They earned our business with a 2022 Laramie Sport. Look forward to servicing my vehicle here. Keep up th good folks here that will take care of you. They earned our business with a 2022 Laramie Sport. Look forward to servicing my vehicle here. Keep up the great work 👍. More
by ibarra1bernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelynne Freeman
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Helpful 0
September 14, 2021
SERVICE VISIT
You shouldn't have to wait an hour after your appointment time to get your vehicle serviced especially when you are on time. That said everything else went as planned. time to get your vehicle serviced especially when you are on time. That said everything else went as planned. More
by georgesookram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
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Helpful 0
August 31, 2021
SERVICE VISIT
Great service, great service Reps. Very professional, friendly and courteous! Clean waiting area. Very quick and accurate service! They will get my business every time! friendly and courteous! Clean waiting area. Very quick and accurate service! They will get my business every time! More
by JimScogin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
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Helpful 0
August 27, 2021
SALES VISIT - NEW
Been looking for a month for a 2021 dodge ram 2500. Got a lot of run around from other dealerships till we found yaklin. Straight up and honest! Did the deal in a manner of days!!!! a lot of run around from other dealerships till we found yaklin. Straight up and honest! Did the deal in a manner of days!!!! More
by Rockingc1943
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emu silguiro
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Helpful 0
August 24, 2021
SALES VISIT - NEW
Love this small town no hassle dealership. All the staff were totally amazing and our salesperson, Katlyn was totally amazing in all aspects!! were totally amazing and our salesperson, Katlyn was totally amazing in all aspects!! More
by deecook57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlyn
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Helpful 0
August 06, 2021
SERVICE VISIT
First my service wrighter Terry was as usual a pleasure to work with, now there was an issue with a woman that came out of an office and was yelling at me her CUSTOMER that I can't be in the shop because to work with, now there was an issue with a woman that came out of an office and was yelling at me her CUSTOMER that I can't be in the shop because of insurance reasons, I was there to remind the technician to wipe any spilled oil off the frame, I was about to tell her off and stay out of my business and my $65,000 Ram pickup, when she then rudely berated her employees in front of me , these employees are part of your team and try to do a good job, it's clear to me the CUSTOMER she cares nothing about her customers and even less about her employees, my suggestion would be to terminate this power hungary narcissistic women as quickly as possible so as not to loose customers and more importantly valued employees, but again Terry my service wrighter was great to deal with he Gets it..... More
by proman57@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry service wrighter solid 10
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Helpful 1
August 05, 2021
SALES VISIT - NEW
Very friendly and the truck was ready to go. Salesman showed us the features of the truck and had everything do in timely manner. showed us the features of the truck and had everything do in timely manner. More
by Daniel.martin23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Bender, Roxanne Vazquez
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Helpful 1
July 14, 2021
SALES VISIT - NEW
Very friendly sales team, great selection of vehicles, and they make the buying process easy and fast. Dustin Bender treats us like family every time and follows up promptly if needed. and they make the buying process easy and fast. Dustin Bender treats us like family every time and follows up promptly if needed. More
by Bujnoch74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin bender was amazing as our salesman, Roxanne Vazquez
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Helpful 0
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