NEW VEHICLE WARRANTY GUIDE
Whether you’re a first time vehicle owner or driving your tenth new vehicle, knowing the ins and outs of warranty coverage is essential. Check out our helpful guide to learn more about some of the key warranty information you should consider.
WARRANTY COVERAGE – YOUR RESPONSIBILITIES
Your New Vehicle Limited Warranty requires that you perform the scheduled maintenance at the time or metrage shown in your Owner’s Manual. If you do not do so, and your vehicle fails as a result of your improper maintenance, repairs may not be covered under your warranty.
THE ADVANTAGE OF REGULAR DEALER MAINTENANCE
Every time you bring your vehicle in for service, we record what has been done, what needs to be done and when you last had service. So instead of managing service records from many different auto shops, you can find the history of your maintenance all in one place. Plus, if the need for warranty service arises, we’ll have all the information we need to review your coverage.
ADDED PROTECTION, GREATER PEACE OF MIND
As complete as our new warranty is, it may not give you total protection during your ownership period, nor does it cover the regular maintenance required to keep your new vehicle at its optimal operating condition. That’s why you might want to consider a Mopar® Vehicle Protection plan to enhance your new vehicle’s factory warranty and provide mechanical coverage on most major components
ADDITIONAL COVERAGE
When you received the keys to your new vehicle, you may have also received information about money-saving Mopar® Vehicle Protection plans like the Safety and Convenience plan. If you haven’t already taken advantage of one of these great plans, ask us for complete details and pricing during your next service visit. Below are some additional coveragedetails.
SAFETY AND CONVENIENCE PLANS
These Mopar® Vehicle Protection Plans let you secure today’s price for your future oil changes. At each specified interval, Stand Alone Oil Change plans will cover engine oil and filter changes, as well as tire rotation services at your authorized FCACanadaInc. retailer. Contact your dealer for more information.
ROAD HAZARD PROTECTION
Provides coverage for damage, other than wear and tear, done by road hazards such as potholes, rocks, debris, metal parts, plastic orcompositescraps.
TIRES-ONLY COVERAGE
Tire road-hazard damage is not included in the tire manufacturers’ warranty. Coverage is limited to the four tires on the vehicle at the time of the incident and does not include the spare tire. For tire repairs, up to $50 of the repair cost for a tire leak caused by a road hazard condition is covered. If tire replacement is required, the cost of replacement with a same size and same or equivalent brand will be covered, including tire mounting, balancing and all taxes. In accordance with a pro-rata schedule based on tread wear. Contact your dealer for plan detailsandrules.
TIRE AND WHEEL COVERAGE
Wheel damage caused by road hazards is not included in the vehicle’s warranty. Coverage is limited to the four tires on the vehicle at the time of the incident and does not include the spare tire. For wheel repairs, the plan will cover up to $200 of the cost to repair a wheel if it becomes damaged due to a road hazard condition. If wheel replacement is required, the cost of a replacement wheel will be covered, including mounting, balancing, new valve stem and tax. Also includes tire protection coverage as specified above.
ROADSIDE ASSISTANCE WITH ACCIDENT TOW WITH TRIP AND TRAVEL
Accident Tow coverage is available on some Roadside Assistance plans with the Trip and Travel Program. It covers 24/7 towing to the nearest FCACanada dealership or approved location, or if necessary, to an Accident Reporting Centre (RAC). The Service Contract includes towing needs occurring from accidents, vandalism, stolen vehicle recovery and damage from external factors, such as natural disasters and otherweather-relatedincidents.
With Trip interruption coverage, if your vehicle experiences a mechanical breakdown, while at least 200 kilometres from home, you can claim reimbursem*nt for up to $100 per day of hotels, meals, or return transportation (not including car rentals), with a maximum of $300. Additionally, if you’re planning a trip, you can request a customized package, including directions, maps, and relevant points of interestandattractions.
FREQUENTLY ASKED QUESTIONS
This website describes our best-selling plans, but yes, we have others. Call 1-800-465-2001 for details. Your local Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer also offers these and many other specialized plans for mechanical coverage and maintenance, traditional pre-owned vehicle plans, Appearance Care, and a wide variety of oil, lube and filter, tire and wheel protection and roadside assistance plans. Please visit your authorized
All Chrysler, Dodge, Jeep®, Ram, FIAT® and Alfa Romeo Brand vehicles, and most – but not all – competitive make vehicles are eligible for genuine Mopar® Vehicle Protection. You may purchase a plan for your vehicle by visiting an authorized dealer. If you are interested in Mopar Vehicle Protection for a competitive make, please visit your authorized dealer to inquire about eligibility.
New vehicle plans can be purchased as follows:
- 3 year plans can be purchased up to 2 years and 40,000 km
- 4 year plans can be purchased up to 3 years 60,000 km
- 5, 6 and 7 year plans can be purchased for up to 4 years and 80,000 km
Certified Pre-Owned plans are only available on FCA Canada Inc. vehicles and the vehicle must be no more than 6 years from the original In-Service Date with no more than 180,000 km from zero metrage and have elapsed either their Basic or Powertrain Warranty (depending on the plan type) before being able to sell this type of plan.
For more information on Mopar® protection plans, read the complete Protection FAQ.
"Net Amount" includes the Manufacturer's Suggested Retail Price ("MSRP"), any current discounts and government rebates, freight (from $2,095 to $2,795), federal A/C, Green Levy and Luxury Tax surcharges (as applicable), and any finance adjustment values entered (down payment, trade-in, owe on trade). Price does not include sales tax, insurance, registration, license, retailer administration fees and other charges, or new tire duties (in Quebec). Your dealer may charge a Luxury Tax surcharge on vehicles priced over $100,000 under the Government of Canada's Select Luxury Items Tax Act. The actual value of the Luxury Tax surcharge will be calculated based on the vehicle's final negotiated selling price (before applicable taxes), and will represent the lesser of: (i) 10% of the vehicle's selling price; or (ii) 20% of the final negotiated selling price that exceeds the $100,000 threshold. Please see your dealer or visit the Government of Canada's website for further details.
"MSRP" represents the Manufacturer's Suggested Retail Price including freight. Price does not include taxes, insurance, registration, licence, retailer administration fees and other charges, and new tire duties (in Quebec). Retailers may sell for less. See your retailer for complete details.
Offer based on "Net Amount", which represents the "Starting at" price (which includes freight (from $2,095 to $2,795), federal A/C, and Green Levy and Luxury Tax surcharges (as applicable)). Net Amount does not include sales tax, insurance, registration, license, retailer administration fees, new tire duties (in Quebec). Your dealer may charge a Luxury Tax surcharge on vehicles priced over $100,000 under the Government of Canada's Select for further details. The actual value of the Luxury Tax surcharge will be calculated based on the vehicle's final negotiated selling price (before applicable taxes), and will represent the lesser of: (i) 10% of the vehicle's selling price; or (ii) 20% of the final negotiated selling price that exceeds the $100,000 threshold. Please see your dealer or visit the Government of Canada's website. Estimated payments, cost of borrowing and total credit charges will vary depending on down payment/trade. On approved credit on eligible retail deliveries. Retailers may sell for less. See your retailer for complete details. The APR (where applicable) is the effective interest rate which includes the Consumer Cash which lower rate financing customers forego as a cost of borrowing. For further offer details, click here.
Estimated payments based on "Net Amount", which represents the "Starting At" price (which includes freight (from $2,095 to $2,795), federal A/C, and Green Levy and Luxury Tax surcharges (as applicable)). Net Amount does not include sales tax, insurance, registration, license, retailer administration fees, new tire duties (in Quebec). Your dealer may charge a Luxury Tax surcharge on vehicles priced over $100,000 under the Government of Canada's Select Luxury Items Tax Act. The actual value of the Luxury Tax surcharge will be calculated based on the vehicle's final negotiated selling price (before applicable taxes), and will represent the lesser of: (i) 10% of the vehicle's selling price; or (ii) 20% of the final negotiated selling price that exceeds the $100,000 threshold. Please see your dealer or visit the Government of Canada's website for further details. Estimated payments are calculated based on the difference between the residual value and the Net Amount, plus any lease finance charges. Estimated payments will vary depending on down payment/trade. On approved credit on eligible retail deliveries. Low lease kilometre limit as low as 12,000 km/year for Chrysler, Jeep®, Dodge, Ram, FIAT® and Alfa Romeo vehicles. Charge of $0.16 - $0.20 per excess kilometre will be applied to Jeep, Chrysler, Dodge, Ram, FIAT vehicles, plus applicable taxes at lease termination. Charge of $0.20 - $0.30 per excess kilometer plus applicable taxes will be charged at lease termination for Alfa vehicles. The APR is the effective interest rate which includes the Consumer Cash which lower rate financing customers forego as a cost of borrowing. For further offer details, click here.
Offer based on 'Dealer Price' which includes any current discounts, freight (from $2,095 to $2,795), federal A/C, OMVIC/AMVIC fee (as applicable), tire levy, administration and any retailer charges, and Green Levy and Luxury Tax surcharges (as applicable). Price does not include sales tax, insurance, registration, license, or new tire duties (in Quebec). Your dealer may charge a Luxury Tax surcharge on vehicles priced over $100,000 under the Government of Canada's Select Luxury Items Tax Act. The actual value of the Luxury Tax surcharge will be calculated based on the vehicle's final negotiated selling price (before applicable taxes), and will represent the lesser of: (i) 10% of the vehicle's selling price; or (ii) 20% of the final negotiated selling price that exceeds the $100,000 threshold. Please see your dealer or visit the Government of Canada's website for further details.
"Starting At" price represents the Manufacturer's Suggested Retail Price ("MSRP") plus freight (from $2,095 to $2,795), federal A/C, administration fees of the selected dealer, and Green Levy and Luxury Tax surcharges (as applicable) minus current Manufacturer Discounts which allow the dealer to sell for less. Sales tax, insurance, registration, license, and new tire duties (in Quebec) not included. Your dealer may charge a Luxury Tax surcharge on vehicles priced over $100,000 under the Government of Canada's Select Luxury Items Tax Act. The actual value of the Luxury Tax surcharge will be calculated based on the vehicle's final negotiated selling price (before applicable taxes), and will represent the lesser of: (i) 10% of the vehicle's selling price; or (ii) 20% of the final negotiated selling price that exceeds the $100,000 threshold. Please see your dealer or visit the Government of Canada's website for further details. Manufacturer discounts may vary from time to time and may vary considerably by model, trim and engine option selected. Please see your retailer or visit Build & Price for further pricing information. Price listed is for base models. Vehicles shown may be an upgraded model. Retailers may sell for less.
